The Glow Up Code by Geraldine

Your information, explained clearly

Privacy Policy

The Glow Up Code is built to help women learn, grow, and create more choices. That trust includes being clear about the information you share and how it is handled.

Our privacy promise

Only what is useful.
No selling of your data.
Clear choices for you.

Effective 4 August 2026

The Glow Up Code privacy principles

01

We collect with purpose

Information is requested only when it helps provide a resource, answer an inquiry, operate the website, or deliver agreed work.

02

We do not sell your information

Your personal information is not sold or rented to advertisers, data brokers, or unrelated third parties.

03

You remain in control

You can ask questions, update your details, withdraw email consent, or exercise applicable privacy rights.

1. Who we are

The Glow Up Code is a learning, digital-skills, and professional-services platform founded and operated by Geraldine. In this policy, “The Glow Up Code,” “we,” “us,” and “our” refer to Geraldine operating The Glow Up Code through www.theglowupcode.com.

Geraldine is responsible for deciding why and how the personal information described in this policy is used. Questions and privacy requests can be sent through the Contact page.

This policy applies to information handled through the public website, AI Starter Kit requests, contact inquiries, professional discussions, and services arranged through The Glow Up Code. A separate agreement may provide additional information when you become a client, workshop participant, collaborator, or contractor.

2. Information we collect

Information you choose to provide

Depending on how you use the site, you may provide:

  • AI Starter Kit requests: your first name and email address.
  • Contact inquiries: your full name, email address, company or organization, website or professional-profile URL, country or time zone, inquiry type, message, desired timeline, project-planning or budget response, how you found The Glow Up Code, and your consent confirmation.
  • Professional conversations: information you provide while discussing a service, workshop, speaking request, employment opportunity, collaboration, or project.
  • Service information: project requirements, communications, documents, billing or administrative records, and other information needed to perform agreed work.

Please do not send passwords, API keys, banking details, confidential customer data, sensitive personal information, private access links, or proprietary documents through the public contact form. If secure access is necessary for approved work, an appropriate method will be agreed separately.

Information created when you use the site

The website and its hosting infrastructure may process technical information such as your IP address, browser and device type, requested page, date and time, referring page, and security or error information. This is used to deliver pages, maintain security, diagnose problems, and prevent misuse.

After a successful contact submission, the site stores a marker for the current browser session and emits an internal submission event so the same conversion is not counted repeatedly. The marker identifies the successful form event and page; it does not contain the message or other form fields and ends with the browser session.

3. Why we use information and our legal bases

Where applicable law requires a lawful basis, we rely on the basis that fits the purpose:

Purpose Typical information Basis generally relied upon
Send the AI Starter Kit and requested educational emails Name, email, subscription and consent record Your consent. You may withdraw it at any time.
Review and respond to an inquiry Contact details and inquiry information Steps requested before a possible agreement and our legitimate interest in answering genuine professional inquiries.
Plan and perform agreed services Project, communication, administrative, and billing information Performance of an agreement and steps requested before entering one.
Operate, secure, and improve the website Technical, security, and error information Our legitimate interest in providing a reliable and secure website.
Maintain necessary business, consent, tax, and dispute records Relevant communications and transaction records Legal obligations and our legitimate interest in maintaining accurate records and protecting legal rights.

We do not use submitted information for automated decision-making that produces legal or similarly significant effects. We do not sell or rent personal information.

4. Who may receive information

Information is shared only where needed for the purposes described above. Recipients may include:

  • Website-hosting, database, backup, security, and technical-support providers.
  • Email-delivery or mailing-list providers used to send requested resources, confirmations, or updates.
  • Professional advisers, contractors, or service providers who need limited information to support approved work and are expected to protect it.
  • Public authorities, regulators, courts, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, or security.
  • A successor or proposed successor if The Glow Up Code is reorganized, sold, or transferred, subject to appropriate confidentiality and legal safeguards.

The public contact form currently stores inquiries as private records inside WordPress and sends notification and confirmation emails. AI Starter Kit requests may likewise be stored privately in WordPress or handled through an approved email-form provider when one is connected.

5. International processing

The Glow Up Code serves an international audience and uses internet services that may process information in more than one country. Data-protection standards can differ between countries. Where required, reasonable contractual, organizational, or other lawful safeguards will be used for international transfers.

6. How long we keep information

Information is kept only for as long as reasonably needed for its purpose, including responding to you, providing a requested resource or service, maintaining necessary records, resolving disputes, enforcing agreements, and meeting legal obligations.

  • Starter Kit and educational-email records: kept while you remain subscribed or until the relevant list or program ends. A minimal suppression record may be retained after an unsubscribe so your preference can be respected.
  • Unsuccessful or general inquiries: reviewed periodically and deleted or anonymized when they are no longer useful for follow-up, record-keeping, safety, or dispute purposes.
  • Client and service records: kept for the duration of the work and afterward for the period needed for tax, accounting, contractual, professional, and legal purposes.
  • Technical and security information: kept according to operational and security needs and the retention practices of the relevant hosting or security provider.

Retention may be extended when information is relevant to a complaint, dispute, legal hold, fraud investigation, or another legal requirement.

7. Email choices

Requesting the AI Starter Kit may also include consent to receive occasional educational content, practical resources, website updates, and relevant service information where this is clearly explained at signup. You can withdraw that consent at any time by using an unsubscribe method included in an email or contacting The Glow Up Code.

Withdrawing marketing consent does not affect service, administrative, security, or legal messages that may still be necessary, and it does not make earlier consent-based processing unlawful.

8. Cookies, browser storage, and external resources

At the effective date of this policy, the public site does not intentionally set advertising or behavioral-tracking cookies. WordPress may use essential cookies for authorized administrators and security or login functions. The site also uses short-lived browser session storage for WordPress feature detection and, after a successful contact submission, to prevent duplicate conversion counting.

The site loads fonts from Google Fonts and animation code from the jsDelivr content-delivery network. When a browser requests these resources, those providers may receive ordinary technical request information such as an IP address, browser details, and the requested file. Their handling of that information is governed by their own privacy practices.

If non-essential analytics, advertising, or other storage technologies are introduced, this policy and the site’s consent controls will be updated as required. A privacy policy by itself is not treated as consent for non-essential cookies.

9. How we protect information

Reasonable technical and organizational measures are used to protect information, including encrypted HTTPS connections, restricted WordPress administration, private storage for form submissions, input validation, anti-spam fields, security headers, backups, and access limited to people or providers who need it.

No website, email system, or storage service can guarantee absolute security. Please use the public forms only for the information requested and follow the warning not to submit credentials or sensitive project data.

10. Your privacy rights

Depending on where you live and the law that applies, you may have rights to:

  • Ask whether we hold personal information about you and request a copy.
  • Correct inaccurate or incomplete information.
  • Request deletion or restriction in appropriate circumstances.
  • Object to processing based on legitimate interests and object at any time to direct marketing.
  • Withdraw consent at any time where processing relies on consent.
  • Request portable information where that right applies.
  • Complain to the relevant data-protection or privacy authority in your country or region.

These rights are not absolute, and a lawful exception may apply. We may ask for information reasonably necessary to verify your identity before completing a request. Do not send identity documents through the public form unless specifically asked to use an appropriate secure method.

11. Children’s privacy

The Glow Up Code is intended for adults and is not designed to collect personal information from children. If you believe a child has provided personal information through the site, please contact us so it can be reviewed and, where appropriate, deleted.

The site may link to external websites, professional profiles, tools, or resources. Their privacy practices are controlled by their operators, not The Glow Up Code. Review their notices before providing information. If embedded media or interactive third-party services are added, they may process information as though you visited their service directly.

13. Changes to this policy

This policy may be updated when the website, forms, providers, services, or legal requirements change. The effective date at the top of the page will be revised when a material update is published. Where appropriate, an additional notice will be provided.

14. Contact and complaints

To ask a privacy question, exercise an applicable right, or raise a concern, use the Contact page and choose “General Question.” Include enough information to identify the relevant interaction, but do not include passwords, identity documents, or other sensitive information in the initial message.

We will try to address privacy concerns directly and respectfully. You may also complain to the data-protection or privacy regulator that applies where you live or where the relevant processing occurred.

A clear conversation

Have a question about your information?

Contact Geraldine and select “General Question.” Please do not send identity documents or other sensitive information unless they are specifically requested through an appropriate secure method.

Contact The Glow Up Code